| Job Description: |
• To involve all the programs and to attend all inquiries from various channels i.e. WhatsApp, live chat, phone call, email, Facebook, Instagram etc.
• Responsible for provides administrative support to ensure efficient operation of office, handle daily account and administration duties such as filing, typing, copying, binding, scanning, etc.
• To maintain a good filing system for smooth and prompt information retrieval.
• Responsible in filling out form for all the registration/renewal application for customer, perform contract checking and submission, perform data entry, provide problem solving solutions and follow up documents with customer, agent and principle for all the cases till ends, and etc.
• To assist on developing and monitor on company website and GMB to ensure the smooth running for company overall operation.
• Attend weekly business planning meetings and follow up all the cases with customer and management.
• To perform and follow up all submission and activation for customers, key-in database and some coordination and administration related work.
• To assist the team for operation support and provide problem solving to customers.
• Responsible in filling out form for all the registration/renewal application for customer, perform contract checking and submission, perform data entry, provide problem solving solutions and follow up documents with customer, agent and principle for all the cases till ends, and etc.
• Provide a full range of business & administrative support such as dealing with internal & external parties, drafting letters/other correspondence, answering phone calls, scheduling appointments & meetings, and handling private & confidential matters.
• Responsible to prepare of full set of monthly management accounts and to support month-end closing and reporting, maintain strict confidentiality and interact professionally with all levels of Management and staff.
• To handle ad-hoc task as required / any other duties when as assigned. Other administrative and clerical tasks as instructed. |
| Job Specialization: | |
| Qualification: | 1) Diploma or Degree from any business courses, Business Administration, Marketing, Account & Finance, International Business, Entrepreneurship, Mass Communication, IT or other equivalent.
2) Required language: Bahasa Malaysia, English, Mandarin (Must be able to speak in English)
3) Willing to learn and work as a team.
4) Good working attitude.
5) Required skills for Microsoft Words, Excel and Powerpoint |
| Working Area: | CHERAS |
| Working Days: |
5.5 days per week |
| Working Hours: |
9 hours per day |
| Salary: | Negotiatable |
Company Information |
| Name: |
MAXCOM MM SDN BHD |
| Introduction: |
Our company, MAXCOM MM SDN BHD is a fast-growing company that provides total telecommunication services by approaching Corporate SME and consumers in the market. We provide total telecommunication and internet solutions to all companies and individuals. Our services include Maxis, CelcomDigi and Broadband service by Unifi, Maxis, TIME and etc services to assist all our SME customers in Malaysia. |
| Contact No: |
0108303419 |
| Fax No: |
|
| Address: |
Damai Raya 1, Damai Niaga, Alam Damai, Cheras, 56000 Kuala Lumpur |
| Website: |
https://www.maxcomgroup.com.my/ |
Contact Person |
| Name: |
Krystal |
| Contact No: |
0108303419 |
| Position: |
Manager |
| Email: |
maxcomgroup.biz@gmail.com |
