Internship Title: IT Admin (Internship)
| Internship Description: | REFERABLY 6 MONTHS OF INTERNSHIP Key Responsibilities: 1. Coordinate with internal teams, clients, and vendors to facilitate communication and ensure timely delivery of services. 2. Maintain accurate records and documentation related to service activities, including service requests, incidents, and resolutions. 3. Generate and distribute reports on service performance metrics, system health, and network security. 4. Assist in developing and maintaining service documentation, including project, service catalog, SLAs (Service Level Agreements), and SOPs (Standard Operating Procedures). 5. Monitor system performance, security, and availability, implementing necessary measures to ensure reliability and data integrity. 6. Handle administrative tasks related to service contracts, agreements, and documentation. 7. Respond to customer inquiries and escalations related to service delivery, ensuring timely and satisfactory resolution. 8. Ensure compliance with security policies and standards, including data protection regulations and best practices. 9. Maintain inventory of IT equipment and assets, tracking usage and conducting periodic audits. |
| Internship Specialization: |
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| Qualification: | Diploma/Degree in IT or related fields |
| Working Area: | Cheras, Kuala Lumpur |
| Working Days: | 5 days per week |
| Working Hours: | 8 hours per day |
| Salary: | RM 800 |
Company Information |
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| Name: | FUTURE D SDN BHD |
| Introduction: | Established in Selangor, Future D Sdn Bhd is a unique organization, backed by dynamic and ambitious IT professionals who specialized in ICT solutions. Set up by a group of Information Technology professionals in 2015. It has advance through providing high quality and distinct ICT consultancy. The company's strategy is to project, manage, design, develop and implement comprehensive system solutions, which conform entirely to the client's requirements. |
| Contact No: | 03-92131450 |
| Fax No: | |
| Address: | A-22-03, EkoCheras, No 693, Jalan Cheras Batu 5, 56000 Kuala Lumpur |
| Website: | |
Contact Person |
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| Name: | Goh Kun Lai |
| Contact No: | 03-92131450 |
| Position: | Service Delivery Manager |
| Email: | kl.goh@future-d.com.my |