| Job Description: |
•Provide accurate and appropriate information or assistance to all walk-ins, incoming-calls and email enquiries; •Patiently attend to customers’ enquiries and feedback accordingly; •Ensure and enhance customer satisfaction; •Liaise with internal and external parties for effective solutions to problem resolution; •Perform general administrative duties. |
| Job Category: | Full Time |
| Qualification: | •Minimum a Diploma/Degree in any field with at least 1 year experience in front office / customer service; •Excellent communication and customer relation skills; Pleasant personality, professional and customer oriented; Required language(s): Bahasa Malaysia, English and Chinese; •Ability to speak Mandarin is an added advantages; •Ability to build rapport with customers and to understand their needs; •Applicants must be willing to work in Bandar Baru Bangi. |
| Working Area: | Bangi |
| Working Days: |
5 days per week |
| Working Hours: |
8 hours per day |
| Salary: | Negotiatable |
| Company Information |
| Name: |
Pelangi Publishing Group |
| Introduction: |
Dedicated to the betterment of Malaysia’s quality of education, Pelangi Publishing Group Bhd has an excellent track record in the design, publication, warehousing and distribution of books, magazines, multimedia and digital products for over 39 years. The brand values and professional ethics of Pelangi Publishing Group Bhd. adhere closely to its motto ‘Quality Books for Quality Education’. The public perception of the company as a publisher that people can rely on for top quality educational products is the successful culmination of its commitment to helping to shape a brighter future for everyone through education. Currently, over 2000 bookshops located in all 13 states of Malaysia distribute Pelangi’s books. Overseas, the company sells books in over 20 countries. |
| Contact No: |
+603 8922 3993 |
| Fax No: |
|
| Address: |
Lot 8, P10/10, Kawasan Perusahaan Bangi, Bandar Baru Bangi, 43650 Bangi, Selangor Darul Ehsan, Malaysia. |
| Website: |
http://www.pelangipublishing.com/ |
| Contact Person |
| Name: |
Mr. William |
| Contact No: |
+603 8922 3993 |
| Position: |
HR |
| Email: |
hr@pelangibooks.com |
