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Job Title: Customer Service Officer
Job Description: Provide accurate and appropriate information or assistance to all walk-ins, incoming-calls and email enquiries; Patiently attend to customers’ enquiries and feedback accordingly; Ensure and enhance customer satisfaction; Liaise with internal and external parties for effective solutions to problem resolution; Perform general administrative duties.
Job Category:Full Time
Qualification:Minimum a SPM in any field with at least 1 year experience in front office / customer service; Excellent communication and customer relation skills; Pleasant personality, professional and customer oriented; Required language(s): Bahasa Malaysia, English and Chinese; Ability to speak Mandarin is an added advantages; Ability to build rapport with customers and to understand their needs; Applicants must be willing to work in Bandar Baru Bangi.
Working Area:Bandar Baru Bangi
Working Days: 5 days per week
Working Hours: 8 hours per day
Salary:Negotiatable
Company Information
Name: Pelangi Publishing Group
Introduction: Dedicated to the betterment of Malaysia’s quality of education, Pelangi Publishing Group Bhd has an excellent track record in the design, publication, warehousing and distribution of books, magazines, multimedia and digital products for over 39 years.
Contact No: +603 8922 3993
Fax No:
Address: Lot 8, P10/10, Kawasan Perusahaan Bangi, Bandar Baru Bangi, 43650 Bangi, Selangor Darul Ehsan, Malaysia.
Website: http://www.pelangipublishing.com/
Contact Person
Name: Mr. William
Contact No: +603 8922 3993
Position: HR
Email: hr@pelangibooks.com

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