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Job Title: Travel Centre Consultant – Mandarin/ Cantonese
Job Description: • To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries. • To exceed customers' expectation in terms of customer service & accurate information. • To be able to provide information related to travel and tours for customers' convenient traveling • Answer inbound call from Hong Kong customers, process hotel & ticket inquiries, booking, after sales and customer complaint, as well as reply email
Job Category:Full Time
Qualification:-Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma
Working Area:Ara Damansara
Working Days: 5 days per week
Working Hours: 8 hours per day
Company Information
Name: Aegis BPO Malaysia Sdn. Bhd.
Introduction: We are a leading global business services provider of customer experience management. We offer a comprehensive suite of solutions that helps your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution. For 30 years, we have been the go-to experience creators for global giants across outsourcing and technology. Present in 44 locations across 9 countries and with over 40,000 employees, we manage almost half a billion customer interactions every year for over 150 clients across diverse sectors. We believe that makes us your ideal transformation partner. Our willingness to invest in forward oriented innovation and embrace a new economic era led to the successful sale of AUI to Teleperformance in the recent past. Established on a note of promise and with the right mind-set, this strategic turn redesigns our ability to tap into a world of new opportunities and results.
Contact No: +603 7661 3636
Fax No:
Address: Symphony House, Level 2, Pusat Dagangan Dana 1, Jalan PJU1A/46, 47301, Petaling Jaya, Selangor
Website: https://www.aegisglobal.com/my/en
Contact Person
Name: Nitrah
Contact No: 0173419093
Position: Sourcing Specialist
Email: nitrah.subramaniam@aegisbpo.com.my

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