| Job Description: |
We are looking for a competent IT Helpdesk Analyst to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent IT Helpdesk agent must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.
They must also be customer-oriented and patient to deal with difficult customers.
The goal is to create value for clients that will help preserve the company’s reputation and business. |
| Job Category: | Full Time |
| Qualification: | Proficiency in Mandarin is key as the role will be supporting our China stakeholders
Proven experience as a help desk technician or other customer support role
Tech savvy with working knowledge of office automation products, databases and remote control
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and resolve basic technical issues
Excellent communication skills
Customer-oriented and cool-tempered
BSc/BA in IT, Computer Science or relevant field |
| Working Area: | Shah Alam |
| Working Days: |
5 days per week |
| Working Hours: |
8 hours per day |
| Salary: | RM 2700 |
| Company Information |
| Name: |
ASPIRO SDN BHD |
| Introduction: |
Aspiro Sdn Bhd is a dynamic global business services partner dedicated towards providing a promising career that enables you to chart your growth to greater heights. We also strive to foster a synergistic relationship with our business partners to build strategic capabilities and deliver service excellence through a digitalised environment that will enable them to take their businesses to the next level.
Aspiro is on a mission to provide the best of services to our business partners in the Human Resources, Information Technology and the Finance & Accounting spheres.
Housed in the multicultural Malaysia, we recognise that the country is a melting pot that depicts unity through diversity.
Today, diversity in the workforce results in excellent ideation, increase in creativity and innovations as well as emergence of productive methods for executions. A one-stop hub that attracts profound talents who have many skillsets, Aspiro aims to bring out the best and further inspire these talents to grow and develop themselves towards becoming the leaders they were meant to be.
Aspiro believes in being the transformational factor for its employees and business partners by enabling them to be more agile and technology driven to ensure sustainability in all their successes and achievements. |
| Contact No: |
0322620835 |
| Fax No: |
|
| Address: |
Unit 13-1, Level 13, Tower 9,
UOA Business park
No1, Jalan Pengaturcara U1/51A
Seksyen U1
40150 Shah Alam
Selangor |
| Website: |
www.aspiro.co |
| Contact Person |
| Name: |
Adrian Chan |
| Contact No: |
0322620835 |
| Position: |
Recruitment Manager |
| Email: |
adrian.chan@aspiro.co |
