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Job Title: Support Engineer
Job Description: -Provide technical support to customers using the Point Of Sales (POS) system. -Guide and instruct users on how to utilize the system effectively. -Troubleshoot and resolve system issues or malfunctions. -Assist in setting up and configuring menu items within the POS system. -Collaborate with the development team to report and resolve any software issues. -Stay updated with the latest features and updates of the POS system.
Job Category:Full Time
Qualification:- Minimum education of SPM; Diploma and Degree holders are also welcomed to apply. - Basic computer operating skills. - Excellent interpersonal and communication skills. - A positive attitude and the ability to work well within a team are crucial. - Previous experience with POS systems is a plus, but not mandatory.
Working Area:Setia Alam
Working Days: 6 days per week
Working Hours: 8 hours per day
Company Information
Name: Egroup Tech Sdn Bhd
Introduction: Information Technology (“IT”) services and support have long existed since the born of computers and the Internet. And, IT is not Sole IT nowadays.IT is about humanizing which strongly relies on customer services. EGROUP is vigilant in this thus we have always differentiated ourselves by serving customers efficiently with all our hearts, solving and providing the solution. EGROUP TECH SDN BHD (“EGROUP”) was started in the year 2016 by the founder. EGROUP is well-known as ONE STOP SOLUTION that provides professional Consultation from Start-ups operations to Business Management. Expert in Automated Operation systems which mainly focused on Food and Beverage (“F&B”) industries. EGROUP provides not only Point-of-Sales (“POS”) System but also Multi-Chain Store (Franchise) Management, Customer Relationship Management (“CRM”), Product & Inventory Management, Time Management System (“TMS”), and other relevant IT Services and Solution. IT is a bridge to the HUMAN Connection. EGROUP is confident that our extensive support can help grow your business smoothly, steadily, and efficiently. We believe the products and solutions EGROUP provides to you, will help your business and ease your operation!
Contact No: 03-33591918
Fax No: N/A
Address: No. 33, Jalan Setia Utama AT U13/AT, Setia Alam, Seksyen U13, 40170 Shah Alam, Selangor
Website: https://www.egroup.com.my/career
Contact Person
Name: Sandra Lee
Contact No: 017-2655700
Position: CFO
Email: HR@egroup.com.my

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