Department of Southeast Asian Studies

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Navaratnam a/l Vejaratnam

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Navaratnam a/l Vejaratnam
Assistant Professor
navaratnam.v@newera.edu.my
Ph.D. in Business Administration, New Era University College
Master of Human Resource Development (Universiti Putra Malaysia)
Bachelor of Business Administration (First Class Honours) (Universiti Utara Malaysia)
MAJOR Business Administration & Human Resource Management
RESEARCH AREAS
  • Workplace Deviant Behaviour
  • Emotional Intelligence
  • Work-Family Conflict
  • Human Resource Management
  • Strategic HRM
  • AI Adoption in Education
  • Anti-Corruption and Integrity
TEACHING SUBJECTS

Master Courses:
Global Human Resource Management, Thesis Supervision

Degree Courses:
Strategic Human Resource Management, International Business, Managing Human Resource

Diploma Courses:
Principles of Business (BUS 4013), Management Information Systems, Strategic HRM, Human Resource Management, Business Statistics, Creative and Innovation Thinking, International Business, Business Communication

WORKING EXPERIENCE

Assistant Professor | New Era University College (NEUC) | July 2010 - Present
Lecturer | Rima Group of College | May 2009 - June 2010
Lecturer & Administrative Officer | Kasturi College International (VKN Global) | August 2008 - December 2008
Tutor / Mentor (Business Mathematics) | Tradewinds Residential, Universiti Utara Malaysia | March 2007 - July 2008
Form 6 Temporary Teacher | SMK Tengku Ampuan Rahimah, Klang | June 2006 - September 2006

Administrative Roles:

  • Foundation in Arts Coordinator (2025 - Present)
  • Academic Supervisor cum Internship Supervisor (2024 - Present)
  • Deputy Director, Centre for Professional and Personal Development (2019 - 2020)
  • Coordinator of DBA Programme (2016 - 2018)
  • Canteen Management Committee (2018 - 2020)
MEMBERSHIP OF ADVISORY BOARDS COMMITTEES / PROFESSIONAL BODIES
  • Member, Malaysian Institution of Management (MIM), 2019 - 2025
  • Certified Neuro Linguistic Programming (NLP) Practitioner - American Board of NLP (ABNLP), 2018
  • Certified Trainer - Pembangunan Sumber Manusia Berhad (PSMB), TTT/5990, 2012
RELATED ACHIEVEMENTS:
DISSERTATION/THESIS

PhD Thesis (2026): Examining the Influence of Work-Family Conflict and Emotional Intelligence on Workplace Deviant Behaviour among Royal Malaysia Police (PDRM) Officers. New Era University College.

Master's Dissertation (2011): Factors Influencing Job Satisfaction among Private Institutions academics. Universiti Putra Malaysia (UPM). CGPA: 3.771.

Bachelor's Final Year Project (2005): Operation Management focus. Universiti Utara Malaysia. CGPA: 3.68 (First Class Honours).
ACADEMIC PUBLICATIONS

Total: 31 Journal Articles

  1. N. Hafatin, N.B.M.N. & Vejaratnam (2026). Framework of Sarawak's carbon governance under the Environment (Reduction of Greenhouse Gases Emission) Ordinance 2023. International Journal of Research and Scientific Innovation, 13(1), 754-765.
  2. Koay, H. S. & Vejaratnam (2026). Factors influencing service-oriented organizational citizenship behaviour among salespersons in the banking sector. International Journal of Innovative Research in Information Security.
  3. Vejaratnam, N. (2026). Validating Emotional Intelligence Measurement for Human Resource Research: Evidence from Law Enforcement Officers. International Journal of Research in Social Sciences, 10(14), 20-32.
  4. Paramasivam, T., Ramasamy, C., Vejaratnam, N., Kok, H. H., & James @ Batumalay, S. D. (2025). The pulse of emotions: A review paper on the interaction of heart intelligence, subconscious mind, and human bio-magnetic fields. IJRISS, IX(6), 338-350.
  5. Vejaratnam, N., Kok, H. H., Nohasafar, H. N. b. M., Tay Guan Meng, A., & Goh Song Peng, F. (2025). 24/7 learning partner: Is ChatGPT your new study buddy? IJRISS, IX(5), 3942-3948.
  6. Vejaratnam, N., Heng, H. H., Hafatin Natrah, H. M. N., Iznan Harith, I. M. I., & Theepa, P. (2025). From human tutors to AI chatbots: Exploring the role of ChatGPT in personalized learning. IJRISS, 5971-5977.
  7. Noh@Safah, H. N. b. M., & Vejaratnam, N. (2025). Exploring nepotism in workplace: Causes, consequences, and countermeasures. IJRISS, IX(7), 1274-1282.
  8. Paramesivam, T., Mustapha, R., Vejaratnam, N., & Batumalay, S. D. J. (2025). The role of artificial intelligence in the Industrial Revolution 4.0 era and talent development through Malaysian TVET programmes. IJRISS, 9(8), 5559-5567.
  9. Kunjianpu, S., Vejaratnam, N., Paramasivam, T., & Muniady, R. (2025). Strategic management lessons from The Ramayana: A contemporary approach to leadership, sustainability, and AI integration. IJRISS, 9(8), 5082-5095.
  10. Vejaratnam, N., Kunjiapu, S., Paramasivam, T., Muniady, R., & Batumalai, S. D. J. (2025). Personalized AI in higher education: Development and evaluation of a course-specific ChatGPT tutor. IJRIAS, 10(8), 1275-1283.
  11. Vejaratnam, N., Md Noh, & Anathuri, A. (2024). Influences of Work Pressure, Task Autonomy and Organizational Support on Deviant Behaviour in the Royal Malaysia Police (PDRM). Journal of Global Business Entrepreneurship, 28, 37-49. (MyCite)
  12. Ithnan, H. K., Vejaratnam, I. H. M., Md Noh@Safar, H. N., & Heng (2024). Examining the impact of religious commitment on attitudes and behavioral intentions towards halal hotels. International Journal of Halal Ecosystem and Management Practices, 2(2), 1-10.
  13. Suppiah, M., Ismail, I. A., Vejaratnam, N., Devi, S., & Chethiyar, M. (2023). Hubungan antara beban kerja, tekanan kerja, peranan konflik kerja dan tingkahlaku devian di tempat kerja dalam kalangan pegawai polis. Practitioner Research, 5, 143-155.
  14. Keat, Y.C., Kok, H., Vejaratnam, N., Peng, G.S., & Lai (2023). Exploring Differences in e-Learning Satisfaction: Comparative Study between Public and Private University. Journal of English Education and Teaching, 5(1), 55-74.
  15. Vejayaratnam, N., Haron, A., Hanafi, N. H. M., & Hamdzah, N. L. A. (2023). Learners in Blended Environments: Emotional and Cognitive Intelligence. Journal of Pharmaceutical Negative Results, 2565-2576. (Scopus)
  16. Vejaratnam, V., Kok, H.H., Harith, I., Peng, F.G.S., James, S.D., Paramasivam, T., & Anathuri, A. (2022). Demystifying the Research on Special Education: Bibliometric Analysis. International Journal of Special Education, 37(3). (Scopus Q4)
  17. Kok, H.H., Vejaratnam, N., Peng, F.G.S., et al. (2022). The Mediating Role of Institutional Support on Relationship between TAM and Student Satisfaction to Use E-Learning during Covid-19. International Journal of Special Education, 37(3), 742-752. (Scopus Q4)
  18. Kok, H.H., Vejaratnam, N., Harith, I., et al. (2022). Correlates of Mathematics Anxiety among Business Studies Students. Central Asia & the Caucasus, 23(1). (Scopus)
  19. Hashim, S.N.A., Othman, R., Jamin, J., Hasan, A.A., Vejaratnam, N., et al. (2022). Barriers to online teaching and learning in computer science. Journal of Positive School Psychology, 6(4), 1802-1809. (Scopus Q2)
  20. 20. Navaratnam, V., James, S.D., Paramasivam, T., et al. (2022). Recruit, Train and Evaluate Human Capital. Empirical Economics Letters, 21(1). (ERA)
  21. Shafie, A. S. B., et al. & Navaratnam, V. (2021). Elements of Safety in Job Satisfaction of Special Education Teachers in Malaysia. Turkish Journal of Computer and Mathematics Education, 12(11), 5274-5278. (Scopus Q3)
  22. Saad, Z. M., Vejaratnam, N., et al. (2021). Case Study: Implementation of Education Performance Test for Year 3 in Batu Pahat. Linguistica Antverpiensia, 2546-2554. (Scopus Q1)
  23. Nordin, M. N., Vejaratnam, N., et al. (2021). Stimulating Self-Confidence of Special Education Students. Linguistica Antverpiensia, 2687-2696. (Scopus Q1)
  24. Chong, S. C., Heng, H. K., Lim, S. J., Navaratnam, V., & Neoh, A. Z. K. (2021). Financial Risk Tolerance: The Case of Older Chinese in Klang Valley. International Journal of Financial Research, 12(2), 1-9. (Scopus)
  25. Kin, C. L., Siong, S. Z., Vejayaratnam, N., et al. (2021). Theory to Practice: A Conceptual Paper on HRM. Journal of Global Business and Social Entrepreneurship (GBSE), 7(20). (MyCite)
  26. Bao, H. J., Cheng, H. K., Vejayaratnam, N., et al. (2021). A Study on Human Resource Function: Recruitment, Training and Development, Performance Appraisal and Compensation. GBSE, 7(20). (MyCite)
  27. Amutha, Vejayaratnam, N., & Bakar, A.A. (2020). Hubungan Amalan Kepimpinan Transformasional Dengan Kesediaan Pembelajaran Profesional Terarah Kendiri Guru Sekolah Rendah. HLCB, 4(14), 92-102. (MyCite)
  28. Vejayaratnam, N., Paramasivam, T., & Mustakim, S. S. (2019). Digital Entrepreneurial Intention among Private TVET Students. International Journal of Academic Research in Business and Social Sciences, 9(12), 110-120. (ERA)
  29. Shiveh, S., Suhaida, A. K., Navaratnam, V., & Soaib, A. (2018). Predictor Factors for Collective Leadership: A Case of Secondary Schools. International Journal of Academic Research in Business and Social Sciences, 8(12). (ERA)
  30. Navaratnam, V. (2016). Impacts of Human Resource Practices and Organization Commitment towards Employee Retention in Selected Bank. Tan Lark Sye Institute Research Grant, NEUC.
  31. Navaratnam, V. (2017). Relationship between Safety Management Practices and Safety Behavior among Employees in Manufacturing Company. Tan Lark Sye Institute Research Grant, NEUC.
CONFERENCE PAPERS

Total: 36 Conference Papers

  1. Vejaratnam, N., Azizan Bin Othman, & Raha Binti Jaafar (2026). Artificial Intelligence Knowledge as a Bridge Between Future-Oriented Learning and Employability Among Graduates. NEUC. (Presenter)
  2. Izwan Harith Bin Md Ithnan, Vejaratnam, N., Heng, H. K., & Md Noh@Safar, H. N. (2026). Developing Conceptual Framework for Port Service Quality and Tourist Satisfaction: The Mediating Role of Destination Experience. NEUC.
  3. Beh, Y. S., Chan, P. Y., Vejaratnam, N., & Wong, C. T. (2026). AI-Based Performance Appraisal and Employee Engagement: The Mediating Role of Organisational Trust. NEUC.
  4. Han, X., Wong, X. L., Vejaratnam, N., & Md Noh@Safar, H. N. (2026). Strategic HR Digitalisation and The Mediating Role of AI Adoption in Shaping Organisational Digital Behaviour. NEUC.
  5. Koay, H. S., Vejaratnam, N., & Gunasegaran, H. (2025). The Influence of Leadership Support, Job Satisfaction, and Organizational Commitment on OCB in Malaysian Port Workforces. NEUC.
  6. Md Noh@Safar, H. N. & Vejaratnam, N. (2025). Governance Frameworks for Green and Digital Transformation in Malaysian Ports: A Policy Perspective. NEUC.
  7. Tiu, Q. Y., Chong, S. M., Vejaratnam, N., & Paramasivam, T. (2025). AI-Based Learning in HRM and Workforce Readiness: The Mediating Role of Digital Competence. NEUC.
  8. Anathurai, A., Vejaratnam, N., & Koundyannan, T. (2025). Culturally Responsive School Leadership, Teachers' Cultural Intelligence, and School Effectiveness in Orang Asli-Majority National Schools: A SEM Study. NEUC.
  9. James @ Batumalay, S. D., Mustapha, R., Paramasivam, T., & Vejaratnam, N. (2026). Developing a Model of the Influence of Attitude Toward Green Skills on the Effect of AI Literacy on Green Skills Among TVET Educators in Malaysian Vocational Colleges. NEUC.
  10. Paramasivam, T., Mustapha, R., Vejaratnam, N., & James @ Batumalay, S. D. (2026). A Review on the Influence of Inventive Thinking on Artificial Intelligence Competence among TVET Educators in Malaysia. NEUC.
  11. Segufta Yasmi Binti Abdul Rahman & Vejaratnam, N. (2026). Developing Conceptual Framework for Green Port Practices and Tourist Loyalty: The Mediating Role of Destination Trust. NEUC.
  12. Sior, W. Y., Chin, H. Z., Bernie See, J. Y., et al. (2026). A Review on the Role of Transportation in Enhancing Supply Chain Efficiency. NEUC.
  13. Leong, Q. L., Wong, H. H., Lee, S. Y., et al. (2026). Managerial Levers for Effective Supply Chain Coordination: Strategies for Sustainable Performance. NEUC.
  14. Liew, J. F., Lau, K. H., Kevin Chong, Z. W., et al. (2026). Designing Distribution Networks: Factors Influencing Distribution Network Design. NEUC.
  15. Tan, M. Y., Yong, Y. T., Linda Wijaya, et al. (2026). Digital Information Sharing and Sustainable Supply Chain Performance: The Mediating Role of Supplier Relationship Management Effectiveness. NEUC.
  16. Tang, W. Y., Lau, K. L., Lee, W. R., et al. (2026). Trust and Supply Chain Performance: The Mediating Role of Customer-Supplier Relationship Management Effectiveness. NEUC.
  17. Vejaratnam, N. (2025). The Impact of Work-Family Conflict on Deviant Behaviour: Examining the Role of Emotional Mediating Intelligence in the Royal Malaysia Police. The 2nd Crossing Region and Interdisciplinary Graduate International Conference, NEUC. (Presenter)
  18. Vejaratnam, N., Anathuri, A., & Koundyannan, T. (2025). Empowering self-directed learning through GPT: A digital leadership approach in education. 4th International Conference on Educational Leadership and Management, IAB Malaysia, pp. 467-474.
  19. Md Noh@Safar, H. N. B., Vejaratnam, N., et al. (2024). Guanxi and growth: Family business dynamics and nepotism in China. 4th International Conference on Scientific and Academic Research (ICSAR 2024), Turkey (Online).
  20. Anathuri, A., Alias, B. S., Hamid, A. H. A., & Vejaratnam, N. (2024). Exploring the research trends in culturally responsive school leadership: A bibliometric approach. ICCEW 2024, UKM, pp. 210-227.
  21. Ithnan, I. H. B. M., Vejaratnam, N., Heng, H. K., & Md Noh@Safar, H. N. B. (2024). Examining Madani practices based on the theory of planned behavior among university students. IC-DAIM 2024, USIM.
  22. Md Noh@Safar, H. N. B., Vejaratnam, N., et al. (2024). Hofstede's Cultural Dimensions: Comparative Analysis Among RECP Member States. Simposium Evolusi Bahasa, NEUC.
  23. Cheong, S.Y. & Vejaratnam, N. (2023). Harmony or Discord? The Role of Technology in Reshaping Work-Family Dynamics in the Digital Age. BMSC 2023, NEUC.
  24. Vejaratnam, N. (2023). Employee Productivity in the Age of Artificial Intelligence. BMSC 2023, NEUC.
  25. Hoh, S.K., Low, J.Y., Lee, W. C., et al. & Vejaratnam, N. (2023). The Coca-Cola Formula in Malaysia: HRM Practices in Benefits, Development, and Safety. BMSC 2023, NEUC.
  26. Lee, W.Y., Vejaratnam, N. & Gumanti, N.O. (2023). Determinants of Malaysian Consumers' Intent to Purchase Music Concert Tickets. BMSC 2023, NEUC.
  27. Vejaratnam, N. & Noh@Safar, H.N.M. (2023). Examining the Impact of Work Element on Workplace Deviant Behaviour. BMSC 2023, NEUC.
  28. Vejaratnam, N., Ithnan, I.H.M., et al. (2023). Factors Influencing Intention to Accept Mobile E-Wallet Among Senior Citizens in Klang Valley. BMSC 2023, NEUC.
  29. Batumalay, S., Paramasivam, T., & Vejayaratnam, N. (2023). Green Project Performance through Malaysian TVET Programmes in Promoting Green Skills Competency. 18th AASVET Conference, Korea (Online), pp. 234-242.
  30. Paramasivam, T., Mustapha, R., & Vejayaratnam, N. (2022). Artificial Intelligence and Competent Human Capital Development through Malaysian TVET Programmes. 18th AASVET Conference, Korea (Online), pp. 67-76.
  31. Vejaratnam, N., Paramasivam, T., & Dayalam, S.J. (2021). Relationship between Workload, Job Stress, Work Conflict and Workplace Deviant Behaviour in Selected TVET Institution. 17th AASVET Conference.
  32. Paramasivam, T., Dayalam, S.J., Mustapha, R., & Vejaratnam, N. (2020). Awareness about 10R Practices through Malaysian TVET Programmes in Achieving IR 4.0. 17th AASVET Conference.
  33. Dayalam, S.J., Paramasivam, T., Mustapha, R., Vejaratnam, N., & Paramasivam, K. (2020). Facility Management Integration through TVET Programmes towards Global Society Creation. 17th AASVET Conference.
  34. Vejaratnam, N., Paramasivam, T., & Paramasivam, K. (2020). Relationship between Emotional Intelligence and Career Indecision among TVET Students. 16th AASVET Conference.
  35. Paramasivam, T., Vejaratnam, N., & Dayalam, S.J. (2020). Adaptation Factors of ICT Tools in TVET Education during Pandemic Covid-19. 16th AASVET Conference.
  36. Vejaratnam, N. (2016). Linking Business Strategies with HRM Functions: Evidence from MNCs. Business & Management Conference 2016, NEUC.
AWARDS / HONOURS
  • Long Service Award (15 years), New Era University College, 2025
  • Excellent Service Award, New Era University College, 2019
  • First Class Honours, Bachelor of Business Administration, Universiti Utara Malaysia, 2005
  • Dean's List - 6 consecutive semesters (2002-2005), Universiti Utara Malaysia
TALKS AND PUBLIC LECTURES
  • Human Resource Management Workshop, Kolej Pintar, 2019
  • Expert Evaluator for the Validity of Research Instrument, 2015 & 2025
  • Peer Reviewer: Post-Covid Impact of Remote Work on Organizational Performance in Southeast Nigeria - African Journal of Innovation and Entrepreneurship (AJIE), 2025
  • Peer Reviewer: Work-Readiness of Trainee Accountants - Are the Universities Getting It Right? - African Journal of Innovation and Entrepreneurship (AJIE), 2025
  • Peer Reviewer: Nurturing Entertainment Law in Nigeria - African Journal of Law and Justice System (AJLJS), Scopus Q4, 2026
  • Peer Reviewer: Fuel Subsidy Removal and Household Expenditure Shifts - African Journal of Business and Economic Research (AJBER), Scopus Q4, 2026